Services
Rittal Service - Reliability and peace of mind
Rittal’s superior range of data centre products and accessories are backed by our dedicated service support. Our team is committed to providing the best support for every stage of your project from planning, installation and after sales service. Learn more about Rittal service by clicking each of the service tabs below.
Choosing the right data centre solution is critical to ensuring the reliability and efficiency of your operation. Rittal provides consulting and engineering to guarantee a perfect technology fit for your individual project.
Presales service provides:
- Demand analysis: On-site analysis of the problem.
- Load tests: Determination of parameters that may vary according to load.
- Thermography: Identification of heat radiation sources.
- Simulation and calculations: Extensive research at the pre-installation phase.
Rittal’s project team provides superior service for the smoothest installation possible.
We provide:
- Installation/integration: Construction/ installation.
- Commissioning: Setting of all parameters and data.
- Instruction: Training of employees in equipment functions.
- Certification: Device-specific certification/ documentation.
Reliability and redundancy is imperative to your business. Rittal’s highest quality, German engineered products are backed by a complete post sales service program to ensure your IT infrastructure operates effectively and efficiently 24/7.
Our post sales service program provides:
- Service agreements: Protecting the security and reliability of your equipment.
- Maintenance: Technical measures to maintain functionality.
- Repairs: Qualified service engineers worldwide.
- Spare parts management: Direct, fast supply of spare parts.
- Training: Comprehensive training opportunities.
Choose your service level
To further enhance the security, reliability and availability of your Rittal solution, we offer customised service packages to meet your requirements. Select your personal global service package from Rittal, simply click the level you require to download our service flyer.
Service that transcends borders
Five global service support points, more than 60 subsidiaries, and more than 200 partners worldwide – these are the cornerstones of Rittal Global Service. From Europe to the USA and South America, to China and India: Wherever a Rittal product is in use, we are on hand to take care of it.
Trained to uniformly adhere to high performance and quality standards worldwide, our service technicians are on call 24 hours a day, ensuring the optimum availability of our products.